GenAI, or Generative AI, is the tech world’s hot new tool. What if you had a mash-up of a copy machine, a blender, and a super-powered imagination? That’s Generative AI in a nutshell. Imagine TARDIS cranking out infinite alternate realities or a mutant X-gene that lets you code entire galaxies into existence. This supercharged AI […]
From Sci-Fi Fantasy to Reality: The Rise and Impact of Generative AI Read More »
Ctrl+Alt+Happy Customer With Tunk.ai In the past, customer service was one-sided. Transactions were the priority, and interactions were often impersonal. Today, however, customer experience is king. Organizations are realizing that building relationships and fostering loyalty are the keys to sustainable growth. Leading this customer-centric revolution is the dynamic duo of customer service and support. Customer
Beam Me Up, Scotty! Customer Service Goes Warp Speed with Speech-to-Text! Read More »
Healthcare is a fundamental aspect of modern society, focused on maintaining and improving the health and well-being of individuals. A vital component of healthcare is medical transcription, which involves documenting patient information. This process is essential for ensuring clear and accurate communication among healthcare providers, which is vital for delivering quality patient care and ensuring
The Doctor Who Spoke in Code: How Speech-to-Text is Transforming Healthcare Read More »
Ever wonder who started the whole transcription thing? Forget Siri taking notes on your groceries. We’re talking ancient scribes, the original keyboard warriors. The practice of transcription, heralding back to antiquity, traces its roots to civilizations of yore. Scribes in ancient Rome were integral to the bureaucratic machinery, transcribing laws, decrees, and administrative records crucial
The Evolution of Business Transcription: From Ancient Scribes to Tunk.ai! Read More »
History of Transcription or Voice-to-Text Transcription or voice-to-text is the process of converting spoken language into written text. Historically, this task was performed manually by human transcribers, who carefully listened to audio recordings and transcribed the spoken content verbatim. Voice-to-text services have undergone a remarkable evolution, progressing from rudimentary beginnings to today’s highly advanced platforms.
Redefining Accuracy: Why WER is redundant in the Era of TEP! Read More »
